FAQ - FREQUENT QUESTIONS

LOCATION & CONNECTIONS TO THE LAKE

  • Where exactly is the Hotel Bellavista***S located?

    The hotel is located in the village of San Zeno di Montagna, in the province of Verona at 600 m above sea level and 10 km from Lake Garda. To go to the lake you need a car, there is also a bus service that connects to the village of Garda: the bus stop is in front of the hotel and in the months of March, April, May, September and October there is only one bus ride per day. In June, July and August the bus leaves twice in the morning and twice in the afternoon.
     

    There are footpaths in the woods to the first village of Torri del Benaco, they are signposted and it takes about two hours of walking to get to Torri del Benaco.

PARKING

  • Does the hotel have a parking lot?

    Private parking lot is provided for all our guests with unattended uncovered parking spaces.

    The Hotel also offers 8 free covered parking spaces subjected to availability.

AIR CONDITIONING

MEALS IN HOTEL

  • Is it possible to have lunch or dinner in hotel?

    We offer half board basis, breakfast and dinner every day from 19 to 21 with a choice between 3 first courses, 3 main courses with a side dish and 2 desserts: this menu can be booked daily at the reception. This is subject to availability in the restaurant and it costs 30,00 euros per adult, drinks not included.

    Only during the summer months of June, July and August we offer a light lunch with cold dishes and salads, from 12:00 to 14:00.

  • Is it possible to have a menu for vegetarians or intolerants?

    For any food intolerances or requests, we ask to be notified at the time of booking and before meals. Our daily menu almost always offers a vegetarian alternative for the first and second courses.

    We can also prepare first courses for celiacs, but we are not a certified gluten free restaurant.

    The breakfast buffet offers vegetable drinks, fruit and vegetables, and on request a special packet for celiacs.

PETS

  • Are pets allowed in hotel?

    We inform that in our hotel small and medium sized pets are accepted and have to be confirmed at the time of booking.

    The extra free is 10,00 euros per day and it does not include pet food.

    Pets CANNOT enter the breakfast room/restaurant and the pool area. Some room categories CANNOT be booked if there is a pet during the stay.

ARRIVAL TIME

  • At what time can I arrive at the hotel?

    Check-in is possible starting from15:00: it is possible to arrive earlier and leave your auto in the parking lot and your luggage in the hotel. Access to the pool is possible starting from 14:00.

    On the day of departure, rooms must be left by 10.00: late check-outs are to be agreed upon arrival, subject to hotel availability and with a small extra fee.

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